Welcome to your onboarding area

Status: Account created

Use this dashboard to submit the information required before Arrivo Rides can review your driver and vehicle profile for airport transfer onboarding.

Next step: submit your onboarding application

Complete the form below with your personal details, bank details, driver documents, vehicle details, vehicle documents, photos and Heathrow availability.

Start Onboarding Application

Driver compliance

Profile photo, TfL PHV driver licence, TfL badge, driving licence front and rear, DVLA check code document and expiry dates.

Bank verification

Account name, bank name, account number, sort code and a bank statement or confirmation document. Transactions may be covered.

Vehicle review

Registration, make, model, year, colour, PHV vehicle licence, insurance, MOT, rental documents where applicable and vehicle photos.

Welcome Pickups onboarding

Training and partner onboarding are opened only after Arrivo Rides operator/admin approval.

Driver & Vehicle Onboarding Application

Submit one complete application. Make sure documents are clear, valid and match your details. Arrivo Rides will review your submission before opening training and Welcome Pickups onboarding.

    Personal & Compliance Details

    Please provide your correct personal details. These must match your licence, bank document and onboarding documents.

    Bank Details

    Please provide the bank account details where driver payments should be made. The bank account name should match your onboarding details.

    Upload a bank statement or bank confirmation document showing your name, address, account number and sort code. You may cover transactions and balances. The name and address should match your onboarding details.

    Driver Documents

    Please upload clear photos or PDF copies of your driver documents. Blurry, expired or incomplete documents may delay your onboarding.

    Upload a clear head-and-shoulders photo. This should be professional and suitable for your driver profile.

    Upload a PDF, screenshot or document showing your DVLA check code details.

    Vehicle Details

    Please provide the vehicle details exactly as they appear on your vehicle documents. Arrivo Rides will review the vehicle make, model, photos and licence documents before confirming suitability for airport transfer work.

    Passenger and luggage capacity is not selected manually by the driver. Arrivo Rides will review your vehicle make, model, licence details, vehicle photos, seating layout and boot/luggage space before confirming your approved category and capacity.

    Vehicle Documents

    Please upload clear copies of your vehicle documents. If the vehicle is rented or supplied by a rental company, upload the rental agreement and permission letter where applicable.

    Upload this only if your vehicle is rented or supplied by a rental/company provider.

    Upload this if the insurance is issued by, arranged by or connected to the rental company/provider.

    Vehicle Photos

    Please upload clear photos of the vehicle. These photos help Arrivo Rides check presentation, seating layout and luggage suitability before approval.

    Upload a clear photo showing the passenger seating area.

    Upload a clear photo of the boot or luggage space with passenger seats in normal operating position.

    Heathrow Availability

    Please confirm your availability for Heathrow airport transfer work. This helps Arrivo Rides understand when you may be suitable for airport onboarding opportunities.

    Declarations

    Please read and confirm each declaration before submitting your onboarding application.

    Account registration and document submission do not guarantee work. Drivers must pass operator/admin review, document checks, training and Welcome Pickups onboarding before becoming eligible for transfer opportunities.